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ISSUES ON QUALITY OF WORK LIFE (QWL)

ISBN: 978-983-3827-62-6,
( Khulida Kirana Yahya, Faridahwati Mohd. Shamsudin, Zuraida Hassa )
RM 83.00
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Khulida Kirana Yahya, Faridahwati Mohd. Shamsudin, Zuraida Hassan, Md. Lazim Mohd. Zin, Hadziroh Ibrahim & Mohd. Rasul Mohammad Noor

Year : 2008

Pages : 281

This book is a collection of articles related to themes, issues and concerns related to Quality of Work Life (QWL). This book is organized into two separate but related parts. Part A is a collection of articles on how QWL is examined from the perspective of Human Resource Management (HRM). HRM is a broad concept that entails the policies, practices, and systems that influence employees’ behaviour, attitudes and performance. Topics such as organizational citizenship behaviour, organizational politics, job stress, and interpersonal topics are some issues that are closely related to QWL. Part B, is a collection of articles related to the field of organizational behaviour. Organizational behaviour involves the actions of individuals and groups in an organizational context. As a field of study, organizational behaviour discusses how organizational effectiveness can be achieved through the actions of individuals and groups at the workplace. Topics such as conflicts, workplace deviant, behaviour, organizational learning and job satisfaction are some of the topics being discussed. This book discussed issues related to QWL, especially from the perspectives of human resource management and organizational behaviour. It is hoped that this book is helpful in facilitating better understanding of achieving quality work life among employees and managements in organizations.


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